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Booking Terms and Conditions

Rock School Experience Ltd - Terms and Conditions

1. DEFINITIONS

1.1 “The Client” the individual, firm or company, undertaking or entity of any nature who makes a booking with the Company for any Services. When referred to throughout these Terms and Conditions it includes “The Guest” any person, firm or company who is present when the Services are provided at the invitation of the Client and “The Individual” any Guest or any person from the Client or any other person who is present when the Services are provided howsoever or in whatever capacity.

1.2 “The Company” Rock School Experience Ltd including where applicable its employees, suppliers, servants, agents, subcontractors or any other party acting on behalf of the Company.

1.3 “The Contract” the agreement between the Company and the Client as to how, and at what price, the Services for such Client shall be performed, being the document provided by the Company to the Client identified as the “Booking Confirmation Form”.

1.4 “The Proposal” the letter and/or documents from the Company to the Client giving details of the Services offered by the Company to the Client including the Price at which it is proposed that the Services will be performed and any subsequent variations thereto.

1.5 “The Price” the fee due to the Company from the Client in payment for the agreed Services.

1.6 “The Services” means the services supplied to the Client and/or Guests by the Company under the Terms.

1.7 “The Terms” means these terms & conditions as may be varied from time to time by the Company and at the Company’s sole discretion.

2. THE SERVICES

2.1 All descriptions and illustrations contained in the Company literature, price list and advertisements or otherwise communicated to the Client including the Proposal, are intended to present only a general idea of the Services described and shall not form part of the Contract or be considered as representations in any form as to the Services that will be provided.

3. PRICE/PAYMENTS/DEPOSITS

3.1 All Prices quoted by the Company are not subject to Value Added Tax. All Prices are in pounds sterling and shall be payable in that currency, unless otherwise agreed by the Company.

3.2 Prices quoted by the Company may be amended in writing with notice being given to the Client where there have been any errors or omissions in any Proposal or increases caused by a change in circumstances beyond the reasonable control of the Company or increases imposed by the Company’s suppliers. You are obliged to read your Contract thoroughly on receipt and to inform the Company of any mistake appearing on you Contract as soon as is reasonably practicable.

3.3 Unless otherwise agreed, the Client shall pay the Company a minimum non-returnable booking deposit of 50% of the total quoted Price to be received in the bank account of the Company no later than five days after receipt by the Client of the Contract.

3.4 The Client shall pay the balance of the Price not less than one month prior to the date upon which the Services are to be provided or within seven days from the date of invoice, whichever is earlier. Any additional costs shall be invoiced separately and the Client shall pay any such invoice within fourteen days of its issue date.

3.5 If for any reason the Client cancels the booking, the booking deposit will be forfeited. If for any reason the Client cancels the booking within four weeks of the date upon which the Services are to be provided, the Client shall be liable to pay 75% of the contracted Price, within two weeks of the date upon which the Services are to be provided, the Client shall be liable to pay 100% of the contracted Price. If for any reason the Client fails to pay the balance of the Price when due in accordance with condition 3.4, the Company’s obligation to provide the Services shall cease immediately and the Company shall be under no obligation to return any deposit or other funds paid to the Company by the Client.

3.6 If for any reason the Client fails to give notice more than one month before the date upon which the Services are due to be provided, that the number of Guests is to be reduced, the Client will be liable to pay the Price in full for the number of Guests originally booked.

3.7 In the case of overdue payment, the Company may charge interest and claim compensation for debt recovery in accordance with the Late Payment of Commercial Debs (Interest) Act 1998 without prejudice to any other rights of the Company.

4. CANCELLATION & VARIATION

If due to circumstances beyond the Company’s control, it is necessary to make changes in the arrangements relating to the Services, the Company shall notify the Client as soon as possible. The Company reserves the right to make such changes, but will endeavour to keep them to a minimum and as close to the original Contract as is reasonably possible in the circumstances. In the event of postponement of a Service for any cause beyond the control of the Company, they will use all reasonable endeavours to offer an alternative date agreeable to both parties and endeavour to obtain any fund disbursed in connection with the Service to the Company’s suppliers or contractors. Such refunds may be at the discretion of the Company and will be reimbursed less any administrative fee which reasonably compensates the Company for the time and the costs associated with such postponement liability.

5. LIABILITY

5.1 The Company agrees to exercise all reasonable skill and care in the provision of the Services. Neither the Company (including its employees or agents) shall be liable for any damage, loss, delay or expenses caused to the Client (including its employees, agents, licensees or invitees or any other persons attending the Services) except insofar as it results from the proven negligence of the Company. The Company’s liability shall in all cases be limited to the sums paid by the Client and shall exclude indirect or consequential loss of whatsoever nature.

5.2 Public Liability Insurance covering the Services is included in the price as part of the supplier/sub-contractor contract.

5.3 Safety is paramount and The Client agrees on its own behalf and on behalf of each Individual or Guest attending the event that the opinion of the Company on safety matters is final. The Clients will comply with any request, instruction or order made by the Company and its suppliers in the interest of safety.

5.4 The Company reserves the right to request any individual or Guest to leave or not participate in the Services if in the opinion of the company the Individual or Guest is behaving in a dangerous, unreasonable, or disruptive manner. The Client agrees to ensure that the request be complied by each and every individual or Guest.

5.5 The Client agrees that in the event of deliberate damage (or damage caused by negligent or reckless behaviour) being caused to any facilities, including buildings, fixtures and fittings, instruments, the Client shall be liable for all the damage or the full replacement value of each and every item. And further be responsible for any claim for losses and/or damages made against the Company by its suppliers and sub-contractors.

5.6 Where the Company negotiates on behalf of the Client on the hiring of any services, equipment or motor vehicles to be under the Client’s control, the Company is deemed to act only as an agent for the Client, who shall assume all liabilities to the owner/lessor and otherwise howsoever in connection with the hiring and shall indemnify the Company against any loss, claim, liability, damage or expense arising there from.

5.7 The Company shall not be liable for any failure to fulfil any obligation if such fulfilment is prevented by any cause whatsoever beyond the Company’s control.

5.8 It is the Client’s responsibility to read and adhere to the Terms and to inform all individuals, firms and companies attending the Services of their contents.

5.9 Nothing in these Terms is intended to, or shall, limit the liability of the Company in respect of death or personal injury caused by the negligence of the Company.

6. FORCE MAJEURE

The Company shall bear no liability for loss, damage or delay howsoever arising caused in circumstances outside its control including (but not limited to) inclement weather, acts of God, war, strikes, civil commotion, work to rule or go slow, overtime bans, lock outs, fire, flood, drought or inability to procure materials or articles except at increased prices due to any other foregoing causes (and in these circumstances may suspend or cancel the whole or part or the Services). The Company shall endeavour to notify the Client as quickly as reasonably possible if a force majeure occurs. While the Company is not able to refund any monies paid by the Client, where Services have been cancelled due to adverse weather conditions, it will endeavour at its option either to arrange alternative services as the requisite time or rearrange the provision of the Services at an alternative time.

7. LAW

7.1 The Contract shall be governed by the laws of England and Wales the Client agrees to submit to the jurisdiction of the English Courts.

7.2 If any provision contained in the Terms is deemed to be unenforceable, illegal or otherwise invalid, it shall be considered to be deleted without affecting the enforceability of the remaining provisions of the Terms.